Patient Services & Insurance Specialist

CommuniCare Health Center Jobs; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CommuniCare Health Center in San Antonio, TX is hiring an Administrative Front Office Associate to deliver excellent patient service and maintain confidentiality. You will handle new patient registration, verify insurance, data entry, and cash balancing to keep operations smooth.

Responsibilities include preparing for next-day clinics, scheduling, and coordinating patient flow to maximize provider capacity.

Qualifications

• High School graduate or equivalent required.
• Minimum one year experience in front office duties.
• Medical Assistant or Dental Assistant training preferred.
• Demonstrates good verbal and written communications, with good interpersonal and organizational skills.
• Experience with insurance verification and referrals preferred.
• Possesses computer skills with data entry/keyboarding skills.
• Knowledge of healthcare billing including Medicaid/Medicare/Private Insurance.
• Ability to handle multiple tasks with minimal supervision.
• Bilingual English/Spanish preferred.
• Scheduled hours/work locations may change.

Responsibilities

• Performs new patient registration, updates patient information, data entry of demographics, and insurance activation.
• Manages member balances, cash collection, and same-day balances; ensures providers' schedules are filled at capacity.
• Prepares for next day clinic sessions: printing appointment lists, confirming appointments, updating insurance info and income proofs.
• Completes end-of-day reconciliation; ensures cash and card payments reconcile and are deposited.
• Provides exceptional customer service; greets customers and assists other departments as needed.
• Performs other related duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Multitasking

Bilingual English/Spanish

Education

High School/GED or better in General Business

Job description

CommuniCare Health Center in San Antonio, TX is hiring an Administrative Front Office Associate to deliver excellent patient service and maintain confidentiality. You will handle new patient registration, verify insurance, data entry, and cash balancing to keep operations smooth.

Responsibilities include preparing for next-day clinics, scheduling, and coordinating patient flow to maximize provider capacity.