Patient Services & Front Office Specialist

Talentify; Irving (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Irving, TX seeks a Patient Service Specialist to manage front-office tasks and patient flow. The role requires organization, adaptability, and good customer service, with potential travel to other locations as needed.

Starting pay is $18-$25 per hour, depending on experience. The position is full-time with responsibilities including insurance verification, intake processing, and scheduling, supporting therapists, and daily cash handling.

Qualifications

• HS diploma or GED is required.
• Experience in customer service is preferred.
• Knowledge of insurance verification is a plus.
• Healthcare, medical, or dental office administration experience is beneficial.

Responsibilities

• Greet patients and answer phones.
• Handle patient intake and data entry.
• Verify insurance and obtain pre-authorizations.
• Schedule patient appointments.
• Operate front office of outpatient centers.
• Support therapists and therapy assistants.
• Balance daily cash and weekly banking deposits.

Skills

Customer service

Insurance verification knowledge

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Irving, TX seeks a Patient Service Specialist to manage front-office tasks and patient flow. The role requires organization, adaptability, and good customer service, with potential travel to other locations as needed.

Starting pay is $18-$25 per hour, depending on experience. The position is full-time with responsibilities including insurance verification, intake processing, and scheduling, supporting therapists, and daily cash handling.