Patient Service Specialist: Front Desk & Scheduling

Baylor Scott & White Institute for Rehabilitation; Frisco (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

PTO and EID

401(k) with company match

Disability insurance

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Frisco, TX is seeking a Patient Service Specialist to support front-desk operations and insurance verifications.

Responsibilities include check-in/out, scheduling, EMR data entry, and patient communications, with hours Monday–Friday 8am–5pm, and starting pay $18-$25 per hour plus benefits. Benefits include Health, Dental, Vision insurance; PTO; 401(k) with company match; disability coverage and more.

Qualifications

• HS diploma or GED required.
• Customer service experience preferred.
• Knowledge of insurance verification helpful.

Responsibilities

• Coordinate patient appointments and minimize cancellations.
• Register patient information in the EMR with accurate signatures.
• Verify patient insurance and obtain required authorizations.
• Collect patient financial responsibility at each visit.
• Scan and maintain medical documents.
• Post charges and reporting to ensure clean claim processing.
• Respond to information requests from patients, departments and physicians.
• Maintain office and supplies; adjust schedule as needed.
• Travel to non-home locations for coverage when necessary.
• Attend mandatory meetings and in-service education.

Skills

Customer service

Attention to detail

Fast-paced environment

Education

High School Diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Frisco, TX is seeking a Patient Service Specialist to support front-desk operations and insurance verifications.

Responsibilities include check-in/out, scheduling, EMR data entry, and patient communications, with hours Monday–Friday 8am–5pm, and starting pay $18-$25 per hour plus benefits. Benefits include Health, Dental, Vision insurance; PTO; 401(k) with company match; disability coverage and more.