Patient Services Front Office Specialist

Rush University Medical Center; Coppell (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Coppell, TX is seeking a Patient Service Specialist (PSS) to join our outpatient front office team. You will greet patients, schedule appointments, verify insurance, and handle data entry with accuracy and a patient-centered approach.

The role requires an HS diploma or GED and strong customer service skills. You may travel to other clinics as needed; daily cash handling and collaboration with therapists are also part of the responsibilities.

Qualifications

• HS diploma or GED is required.

Responsibilities

• Greet patients and answer phones.
• Handle patient intake and data entry.
• Verify insurance and obtain pre-authorizations.
• Schedule patient appointments and manage front desk operations.
• Balance cash daily and make weekly deposits.
• Support therapists and therapy assistants.
• Travel to other locations as needed.

Skills

Customer service

Data entry

Phone etiquette

Insurance verification

Scheduling

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Coppell, TX is seeking a Patient Service Specialist (PSS) to join our outpatient front office team. You will greet patients, schedule appointments, verify insurance, and handle data entry with accuracy and a patient-centered approach.

The role requires an HS diploma or GED and strong customer service skills. You may travel to other clinics as needed; daily cash handling and collaboration with therapists are also part of the responsibilities.