Front Office Specialist I TCP Grand Parkway

Texas Children's; Sugar Land (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Texas Children’s is seeking a Front Office Specialist at our Sugar Land clinic to coordinate scheduling, greet visitors, answer calls, and support referral processes.

You will enter billing data, transmit claims, and maintain accurate patient records in the EHR system while upholding confidentiality and high service standards in a fast-paced environment.

Qualifications

• High school diploma, GED or equivalent required.
• 1-year related experience required.
• Knowledge of OSHA guidelines and requirements.
• Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes.

Responsibilities

• Greets patients and visitors upon arrival utilizing patient-friendly philosophies and AIDET principles.
• Enters hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol.
• Balances payments received daily.
• Assesses patient's eligibility for referral by verifying coverage with payer prior to initiating referral.
• Schedules appointments per practice protocol.
• Verifies accurate patient demographic information with each visit and enters into electronic health record and electronic billing system per practice protocol with 100% accuracy.
• Maintains integrity of electronic health record and provides operational support.

Skills

OSHA guidelines knowledge

Office administration

Medical terminology

Confidentiality handling

Referral processing knowledge

Education

High school diploma or GED

Job description

We are searching for a Front Office Specialist at our TCP Grand Parkway clinic -- someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system and transmit accurate claims.

Think you've got what it takes?

TCP Grand Parkway 2819 Imperia Dr, Sugar Land, TX 77479

Requirements:

• High school diploma, GED or equivalent required
• 1-year related experience required
• Knowledge of related OSHA guidelines and requirements
• Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Responsibilities:

• Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles
• Enters hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol
• Balances payments received daily
• Assesses patient's eligibility for referral by verifying coverage with payer prior to initiating referral
• Schedules appointments per practice protocol
• Verifies accurate patient demographic information with each visit and enters into electronic health record and electronic billing system per practice protocol with 100% accuracy
• Maintains integrity of electronic health record
• Provides operational support