Front Office Specialist I TCP Grand Parkway

Texas Children's Hospital; Sugar Land (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Texas Children's Hospital is seeking a Front Office Specialist for the TCP Grand Parkway clinic in Sugar Land, TX. The role focuses on scheduling, greeting visitors, handling calls, and coordinating referrals within a fast-paced setting.

Responsibilities include accurate data entry into billing and EHR systems, patient eligibility verification, and ensuring timely appointment scheduling. A strong emphasis on confidentiality and office operations is essential.

Qualifications

• High school diploma or GED required
• 1 year related experience required
• Knowledge of OSHA guidelines and requirements
• Knowledge of confidentiality, filing, medical terminology, and managed care referral processes

Responsibilities

• Greets patients and visitors on arrival using SMILES and AIDET principles
• Enters hospital charges into electronic billing system with 100% accuracy within protocol timelines
• Balances payments received daily
• Assesses patient eligibility for referral by verifying coverage with payer
• Schedules appointments per practice protocol
• Verifies accurate patient demographic information and enters into EHR and billing system with 100% accuracy
• Maintains integrity of electronic health records
• Provides operational support

Skills

Scheduling

Customer service

Billing

Phone etiquette

Office software

Education

Diploma or GED

Tools

EHR system

Billing software

Job description

We are searching for a Front Office Specialist at our TCP Grand Parkway clinic -- someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system and transmit accurate claims.

Think you’ve got what it takes?

TCP Grand Parkway 2819 Imperia Dr, Sugar Land, TX 77479

Requirements:

• High school diploma, GED or equivalent required
• 1-year related experience required
• Knowledge of related OSHA guidelines and requirements
• Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Responsibilities:

• Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles
• Enters hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol
• Balances payments received daily
• Assess patient’s eligibility for referral by verifying coverage with payer prior to initiating referral
• Schedules appointments per practice protocol
• Verifies accurate patient demographic information with each visit and enters into electronic health record and electronic billing system per practice protocol with 100% accuracy
• Maintains integrity of electronic health record
• Provides operational support