Patient Services Front Desk Specialist — Scheduling & Insurance

Hamilton Community Health Network; Clio (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Hamilton Community Health Network is seeking a front desk receptionist to greet patients, schedule appointments, verify insurance, collect payments, and manage patient flow. The role requires accuracy with Centricity EMR data entry and adherence to health care policies.

High school diploma or GED is required, with two years clerical experience or one year in health care preferred. The position is full-time, daytime shift, located in Clio, MI, with an emphasis on patient satisfaction and

Qualifications

• High school diploma or GED; some college preferred.
• Two years clerical experience or one year in health care setting preferred.
• Must type 40 words per minute; computer and data entry experience required.
• Knowledge of managed care process.
• Maintain confidentiality; punctuality; conflict resolution.

Responsibilities

• Greet patients and provide front desk coverage for patient satisfaction.
• Schedule walk-in and follow-up appointments.
• Verify insurance and referral information.
• Collect and post payments; discharge patients as needed.
• Enter patient demographics, insurance and payer codes into Centricity.
• Notify patients about appointments; cancel/reschedule as needed.
• Maintain waiting room organization and patient flow.

Skills

Clerical experience

Typing 40 wpm

Healthcare front desk

Education

High School diploma

Some college preferred

Tools

Centricity

Job description

Hamilton Community Health Network is seeking a front desk receptionist to greet patients, schedule appointments, verify insurance, collect payments, and manage patient flow. The role requires accuracy with Centricity EMR data entry and adherence to health care policies.

High school diploma or GED is required, with two years clerical experience or one year in health care preferred. The position is full-time, daytime shift, located in Clio, MI, with an emphasis on patient satisfaction and