Centralized Scheduling Specialist – Patient Access

Hamilton Health Center; Harrisburg (Dauphin County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Generous paid time off

Birthday holiday

Medical coverage

Dental coverage

Vision coverage

Company-paid life insurance

Retirement plan with matching

Job summary

Hamilton Health Center is seeking a Patient Access Representative for centralized scheduling to manage patient appointments and ensure efficient provider schedules. This role entails handling incoming calls, verifying patient details, and providing exceptional service.

Candidates must possess strong communication skills, attention to detail, and a commitment to patient care. Founded in 1969, Hamilton Health Center focuses on holistic healthcare delivery, serving Central Pennsylvania residents.

Qualifications

• Minimum of one year of experience in customer service, preferably involving patient care.
• Reliable transportation to travel throughout the service area.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Schedule patient appointments with a high degree of accuracy.
• Verify patient demographic and insurance information by telephone.
• Update patient information in the electronic medical record system.

Skills

Customer service

Attention to detail

Verbal communication

Analytical skills

Organizational skills

Education

High school diploma or GED

Tools

Electronic Medical Record (EMR) system

Job description

Hamilton Health Center is seeking a Patient Access Representative for centralized scheduling to manage patient appointments and ensure efficient provider schedules. This role entails handling incoming calls, verifying patient details, and providing exceptional service.

Candidates must possess strong communication skills, attention to detail, and a commitment to patient care. Founded in 1969, Hamilton Health Center focuses on holistic healthcare delivery, serving Central Pennsylvania residents.