Patient Services Front Desk Specialist

McLaren Health Care; Clarkston (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

McLaren Health Care in Clarkston, MI is seeking an organized front desk associate to greet patients and visitors in a courteous, professional manner. You will verify patient contact and insurance information on file and help schedule and register appointments.

The role requires handling non-medical inquiries, screening telephone calls, and documenting billing data. Experience with basic office tasks such as typing and filing is beneficial, and accuracy with all ages is essential.

Qualifications

• Welcomes patients and visitors and verifies information.
• Answers and screens telephone calls and handles messages.
• Collects billing data and processes payments.
• Basic office skills such as typing and filing.

Responsibilities

• Verifies patient contact and insurance information.
• Arranges appointments and registers patients.
• Answers non-medical questions and provides routine instructions.
• Coordinates billing and precertification with insurers.
• Performs routine office tasks.

Skills

Customer service

Telephone etiquette

Billing data entry

Multitasking

Education

High school diploma or equivalent

Health-related field helpful

Job description

McLaren Health Care in Clarkston, MI is seeking an organized front desk associate to greet patients and visitors in a courteous, professional manner. You will verify patient contact and insurance information on file and help schedule and register appointments.

The role requires handling non-medical inquiries, screening telephone calls, and documenting billing data. Experience with basic office tasks such as typing and filing is beneficial, and accuracy with all ages is essential.