Patient Services & Front Desk Specialist (On-site)

HealthStar; Morristown (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

HealthStar is seeking a Patient Services Representative for its Morristown, TN location. This on-site, full-time role handles patient check-in, insurance verification, and medical record preparation, ensuring accurate data and smooth daily operations.

Responsibilities include updating patient profiles, scheduling coordination, collecting co-pays, answering calls, and serving as a clinic liaison. Strong customer service and data-entry skills are essential.

Qualifications

• Typing or data entry proficiency.
• Knowledge of clinic/medical practice procedures.
• Knowledge of phone system, copiers and fax machines.
• Knowledge of customer service principles and techniques.

Responsibilities

• Greets and registers patients promptly and courteously.
• Verifies demographics and insurance information in the medical record.
• Prepares patient medical records for daily appointments.
• Updates patient profiles.
• Files medical histories, labs, and other information in records.

Skills

Typing/Data entry

Customer service

Phone system handling

Office teamwork

Lifting 30-50 pounds

Education

High School Diploma or Equivalent

Tools

Athena EMR

Job description

HealthStar is seeking a Patient Services Representative for its Morristown, TN location. This on-site, full-time role handles patient check-in, insurance verification, and medical record preparation, ensuring accurate data and smooth daily operations.

Responsibilities include updating patient profiles, scheduling coordination, collecting co-pays, answering calls, and serving as a clinic liaison. Strong customer service and data-entry skills are essential.