Patient Services Front Desk Specialist

Midwest Vision Partners, LLC; Warren (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Robust medical/dental/life and short/长

Generous PTO

7 company paid holidays

401(k) with company match

People, Passion, Purpose and Progress

Inspirational culture

Job summary

Midwest Vision Partners, LLC is seeking a Front Desk/Receptionist to greet patients, verify insurance information, and register patients in the billing system. The role ensures smooth communication between patients, providers, and clinic staff and supports scheduling inquiries.

The position involves checking in/out patients, handling co-pays and balances, and maintaining accurate medical records. Strong communication and data-entry skills are essential for success.

Qualifications

• High school diploma or GED is required.
• Strong verbal and written communication skills are expected.
• Experience with high call volumes or as a telephone operator is desirable.

Responsibilities

• Greet and check in patients in a friendly, courteous, and professional manner.
• Enter/update insurance information and patient demographics; work with medical computer programs.
• Complete patient registration by reviewing accounts and obtaining missing information.
• Prepare paperwork for patient visits.
• Verify benefits and collect co-pays/deductibles; resolve questions and disputes.
• Schedule and confirm patient appointments; liaise between patients and staff.
• Create/update patient charts and medical records; perform clerical tasks.
• Check out patients and ensure accurate payments and updated records.

Skills

Customer service

Communication

Data entry

Scheduling

Education

High school diploma or GED

Tools

EMR systems

Job description

Midwest Vision Partners, LLC is seeking a Front Desk/Receptionist to greet patients, verify insurance information, and register patients in the billing system. The role ensures smooth communication between patients, providers, and clinic staff and supports scheduling inquiries.

The position involves checking in/out patients, handling co-pays and balances, and maintaining accurate medical records. Strong communication and data-entry skills are essential for success.