Patient Services Coordinator I — Front Desk Champion

Midwest Vision Partners; Sandusky (OH); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k) with company match

PTO

Job summary

Midwest Vision Partners is seeking a friendly Front Desk/Receptionist in our Sandusky, OH clinic. You will greet patients, verify insurance details, update demographics, and register patients in the billing system while ensuring smooth communication between patients and clinical staff.

You will handle scheduling inquiries, collect co-pays, and maintain accurate medical records. A high school diploma or GED and strong communication skills are required, with prior call-volume experience a plus.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills a must.
• Experience in mortgage/insurance? (desire) not required.

Responsibilities

• Greet and check in patients in a friendly, courteous, and professional manner.
• Enter/update/verify insurance information and demographics; work with medical software.
• Complete patient registration; verify benefits and collect co-pays; answer account questions.
• Schedule appointments and prepare patient paperwork; file and maintain charts/records.
• Ensure front desk area is tidy; handle clerical duties (copying, scanning, faxing).
• Communicate with patients, clinical staff, and providers; resolve issues as needed.

Skills

Customer service

Communication skills

Education

High school diploma or GED

Job description

Midwest Vision Partners is seeking a friendly Front Desk/Receptionist in our Sandusky, OH clinic. You will greet patients, verify insurance details, update demographics, and register patients in the billing system while ensuring smooth communication between patients and clinical staff.

You will handle scheduling inquiries, collect co-pays, and maintain accurate medical records. A high school diploma or GED and strong communication skills are required, with prior call-volume experience a plus.