Front Desk Patient Services Specialist I

Parschauer-Eye-Center; Fremont (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, life and disability (

Short- and long-term disability

Paid time off

Company paid holidays

401(k) retirement plan with company‑匹t

People, Passion, Purpose and Progress

Inspirational culture

Job summary

Midwest Vision Partners is seeking a Front Desk/Receptionist to warmly greet patients and manage check-in, insurance verification, and registration processes. You will handle scheduling inquiries, coordinate with providers, and assist with billing-related tasks in a fast-paced ophthalmology setting.

The role requires a high school diploma or GED and strong communication skills. You may travel occasionally to other offices as needed, with competitive wages and a robust benefits package.

Qualifications

• High school diploma or GED.
• Strong verbal and written communication skills.
• Telephone operator or high call volume experience.

Responsibilities

• Greet patients as they arrive and check in a friendly, courteous, and professional manner.
• Accurately enter/update/verify insurance information and patient demographics in medical computer systems.
• Complete patient registration by reviewing accounts and collecting missing information.
• Prepare paperwork for patient visits.
• Verify benefits and eligibility; collect co-pays and balances; resolve account questions.
• Monitor patient flow and adjust workflows; inform clinical staff of changes.
• Act as liaison between patients, guests, back office staff and providers.
• Reconcile cash against daily reports.
• Schedule and confirm appointments; create and file new patient charts/records.
• Perform clerical tasks such as copying, sorting, scanning, and faxing.
• Checkout patients with co-pays and balances; update records.
• Keep front desk and waiting area tidy and stocked.
• Comply with policies and procedures; perform other duties as assigned.

Skills

Strong verbal and written comms

Telephone operator experience

Customer service oriented

Education

High school diploma or GED

Tools

Medical computer programs

Job description

Midwest Vision Partners is seeking a Front Desk/Receptionist to warmly greet patients and manage check-in, insurance verification, and registration processes. You will handle scheduling inquiries, coordinate with providers, and assist with billing-related tasks in a fast-paced ophthalmology setting.

The role requires a high school diploma or GED and strong communication skills. You may travel occasionally to other offices as needed, with competitive wages and a robust benefits package.