Medical Clinic Front Desk Coordinator

Waverly Health Center; Waverly (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Waverly Health Center is seeking a Clinic Receptionist to manage front desk duties, greet patients, collect information, and maintain EMR records. The role requires attention to detail, strong communication, and a professional demeanor in a busy clinic environment.

The ideal candidate will have a high school diploma (CMA preferred) and prior experience in a clinic reception or secretarial role. This is a full-time, first-shift position with standard clinic hours and a focus on accuracy and

Qualifications

• Answers and transfers calls professionally and courteously.
• Collects necessary patient information including insurance details.
• Enters patient data into EMR accurately for registration.
• Scans and organizes documents within EMR system.
• Maintains privacy practices and ensures required forms are signed.
• Keeps clinic waiting area clean and orderly.

Responsibilities

• Greet patients and families in a professional manner.
• Schedule and confirm patient appointments; provide reminders.
• Verify patient information and insurance details; assist with forms.
• Enter, update and verify patient demographics in EMR.
• Scanning incoming documents and routing mail as directed.
• Communicate with team and supervisor for follow-up actions.

Skills

Communication skills

Medical terminology

Patient registration

Keyboarding & data entry

Phone etiquette

Education

High School Diploma

Certified Medical Assistant

Job description

Waverly Health Center is seeking a Clinic Receptionist to manage front desk duties, greet patients, collect information, and maintain EMR records. The role requires attention to detail, strong communication, and a professional demeanor in a busy clinic environment.

The ideal candidate will have a high school diploma (CMA preferred) and prior experience in a clinic reception or secretarial role. This is a full-time, first-shift position with standard clinic hours and a focus on accuracy and