Patient Services Front Desk Specialist

Theuniversityunion; Texarkana (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Precision Spine Care in Texarkana, TX, is hiring a Front Desk Associate to support our interventional pain clinic. The role focuses on patient check-in, appointment flow, and courteous service in a fast-paced environment.

You will greet patients, verify demographics and insurance, explain copays, and coordinate with clinical staff. On-site, Monday–Friday, 8:00 am–5:00 pm; previous medical office experience preferred.

Qualifications

• Greet patients, visitors and vendors with a warm, professional manner.
• Maintain professional demeanor when assisting the public and answering questions.
• Accurately verify patient demographics and insurance information.
• Explain financial requirements and collect copays as needed.
• Coordinate patient flow and communicate updates to clinical staff.

Responsibilities

• Greet patients, visitors and vendors at the entrance.
• Assist the public with questions and direct accordingly.
• Verify patient information, including demographics and insurance.
• Explain financial requirements and collect copays.
• Facilitate patient flow and communicate updates with staff.
• Collaborate with Clinic Manager and medical team.

Skills

Customer service

Microsoft Office

Communication skills

English fluency

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Precision Spine Care in Texarkana, TX, is hiring a Front Desk Associate to support our interventional pain clinic. The role focuses on patient check-in, appointment flow, and courteous service in a fast-paced environment.

You will greet patients, verify demographics and insurance, explain copays, and coordinate with clinical staff. On-site, Monday–Friday, 8:00 am–5:00 pm; previous medical office experience preferred.