Patient Services Specialist - Front Desk

Southern Sports Medicine Partners Llc; Warner Robins (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Benefits for you and your family

401(k) with match

Job summary

Axis Spine & Pain is seeking a Front Desk Coordinator to be the welcoming face of the practice, handling reception, scheduling, insurance verification, and administrative support. This role emphasizes delivering excellent patient service and maintaining an organized front desk to support clinicians and staff.

The ideal candidate will have a high school diploma, experience in medical office settings or customer service, and familiarity with EMR systems (eClinicalWorks is a plus).

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or customer service setting preferred.
• EMR systems experience preferred; eClinicalWorks a plus.
• Medical assisting experience or training preferred.

Responsibilities

• Greet patients in a warm, professional manner.
• Manage reception area with a clean, organized environment.
• Schedule and register new patients and follow-ups.
• Verify insurance eligibility and benefits prior to appointments.
• Collect co-pays, co-insurance, and outstanding balances at point of service.
• Collaborate with clinical staff to ensure smooth operations.

Skills

Customer service

EMR experience

Medical office experience

Communication skills

Education

High school diploma

Medical assisting training

Tools

eClinicalWorks

Job description

Axis Spine & Pain is seeking a Front Desk Coordinator to be the welcoming face of the practice, handling reception, scheduling, insurance verification, and administrative support. This role emphasizes delivering excellent patient service and maintaining an organized front desk to support clinicians and staff.

The ideal candidate will have a high school diploma, experience in medical office settings or customer service, and familiarity with EMR systems (eClinicalWorks is a plus).