Front Desk Associate

Theuniversityunion; Texarkana (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Precision Spine Care in Texarkana, TX, is hiring a Front Desk Associate to support our interventional pain clinic. The role focuses on patient check-in, appointment flow, and courteous service in a fast-paced environment.

You will greet patients, verify demographics and insurance, explain copays, and coordinate with clinical staff. On-site, Monday–Friday, 8:00 am–5:00 pm; previous medical office experience preferred.

Qualifications

• Greet patients, visitors and vendors with a warm, professional manner.
• Maintain professional demeanor when assisting the public and answering questions.
• Accurately verify patient demographics and insurance information.
• Explain financial requirements and collect copays as needed.
• Coordinate patient flow and communicate updates to clinical staff.

Responsibilities

• Greet patients, visitors and vendors at the entrance.
• Assist the public with questions and direct accordingly.
• Verify patient information, including demographics and insurance.
• Explain financial requirements and collect copays.
• Facilitate patient flow and communicate updates with staff.
• Collaborate with Clinic Manager and medical team.

Skills

Customer service

Microsoft Office

Communication skills

English fluency

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

• Employee Type NonExempt FT

Precision Spine Care is currently looking for a Front Desk Associate to join our interventional pain clinic in Texarkana! The team at Precision Spine Care is focused on delivering healthcare demonstrating the highest standards of pride, service, and compassion. Our focus is to recruit elite candidates committed to ethical pain management treatment that demonstrate drive and ambition above the rest.

The Front Desk Associate is responsible for the day-to-day administrative and routine clerical duties including receiving the public, completing patient check-in procedures and providing customer assistance. Candidates should be comfortable working in a fast-paced environment, motivated, detail oriented and have excellent customer service skills.

Joining Precision means that you are linking arms with leaders in Texas healthcare and have been selected to grow with a dynamic and innovative group.

Essential Functions & Responsibilities

• Properly welcome and greet patients, visitors and vendors upon entrance to the clinic.
• Assist the public with general questions and direct accordingly.
• Verify patient information, including personal demographics and insurance coverage.
• Explain financial requirements to the patient and/or responsible party and collect copays.
• Facilitate patient flow and communicate updates with patients and clinical staff.
• Work collaboratively with others, including clinical support team.
• Work constructively with Clinic Manager and Business Office Personnel.

Qualifications

• High school diploma or equivalent.
• One (1) year of experience in a medical setting.
• Be able to read, write, and speak fluent English.
• Strong PC skills and working knowledge of Microsoft Office.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Strong interpersonal skills.
• Skills to manage stress in order to maintain a professional atmosphere and provide quality service.
• Regular, dependable, and reliable attendance.

This is an on-site position in Texarkana, TX - M-F, 8a-5p.
Precision Spine Care is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.