Healthcare Front Desk Associate | Patient Services

U.S. Dermatology Partners; Chesterfield (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

U.S. Dermatology Partners in Chesterfield, MO is seeking a full-time front desk clerk to perform routine clerical and administrative tasks, greet patients, answer phones, and support data processing and record-keeping in a healthcare setting.

The role emphasizes customer service, accuracy, and strong computer skills, including Excel, Word, and Outlook, with expectations of one year of front desk experience and the ability to follow written and verbal instructions.

Qualifications

• One (1)+ year of retail or clinical front desk experience, preferred.
• Detail oriented, professional attitude, reliable; strong organizational skills.
• Ability to follow verbal and written instructions with good grammar and spelling.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers to the appropriate manager.
• Operates office machines and computers to ensure patients are processed correctly.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to safety policies and procedures while supporting customer service.
• Performs other duties as necessary for the organization.

Skills

Detail oriented

Professional attitude

Reliable

Management skills

Organizational skills

Communication skills

English communication

MS Office

Excel

Word

Outlook

HIPAA knowledge

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners in Chesterfield, MO is seeking a full-time front desk clerk to perform routine clerical and administrative tasks, greet patients, answer phones, and support data processing and record-keeping in a healthcare setting.

The role emphasizes customer service, accuracy, and strong computer skills, including Excel, Word, and Outlook, with expectations of one year of front desk experience and the ability to follow written and verbal instructions.