Front Desk Specialist – Patient Services & Admin

U.S. Dermatology Partners; Texarkana (TX); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

U.S. Dermatology Partners Texarkana location is seeking a Front Desk Clerk to perform routine clerical and administrative tasks, answer phones, welcome patients, and assist with data entry and records management.

You will handle inquiries in person and by phone and coordinate with managers and healthcare staff as needed. The role requires basic to intermediate computer skills including Excel, Word, and Outlook, with attention to detail and a professional customer-service mindset.

Qualificações

• Detail oriented, professional attitude, reliable.
• Management and organizational skills to support leadership of this function.
• Ability to follow or provide verbal & written instructions with proper grammar and spelling.
• Interpersonal skills to support customer service, teamwork and peer support.
• Able to communicate effectively in English, both verbally and in writing.
• Mathematical and/or analytical ability for basic to intermediate problem solving.
• Basic to intermediate computer operation.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Knowledge of state and federal regulations and HIPAA guidelines.

Responsabilidades

• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers to the appropriate manager/department.
• Operates office machines and computers to ensure patients are processed correctly.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice/clinic facilities or services.
• Adheres to safety policies and procedures and supports high quality customer service.
• Performs other duties as necessary or in the best interest of the organization.

Conhecimentos

Detail oriented

Professional attitude

Reliable

Management

Organizational skills

Communication skills

English proficiency

Mathematical/analytical ability

Ferramentas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descrição da oferta de emprego

U.S. Dermatology Partners Texarkana location is seeking a Front Desk Clerk to perform routine clerical and administrative tasks, answer phones, welcome patients, and assist with data entry and records management.

You will handle inquiries in person and by phone and coordinate with managers and healthcare staff as needed. The role requires basic to intermediate computer skills including Excel, Word, and Outlook, with attention to detail and a professional customer-service mindset.