Patient Experience Front Desk Associate

U.S. Dermatology Partners; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners in Tucson is seeking a Front Desk Clerk to perform routine clerical and administrative tasks, answer phones, greet patients, process data and maintain records. The role requires attention to detail, a professional demeanor, reliable work ethic and strong English communication, with proficiency in Microsoft Office.

One year of retail or clinical front desk experience is preferred; healthcare compliance, including HIPAA, is essential.

Qualifications

• 1+ year of retail or clinical front desk experience, preferred.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public, answers questions in person and by phone.
• Processes data, maintains records and supports administrative tasks.
• Assists patients with use of clinic facilities and services.
• Operates office machines and computers to ensure correct patient processing.
• Duplicates and distributes materials as needed.
• Composes, types and edits correspondence and reports.
• Adheres to safety policies and supports high quality customer service.
• Other duties as assigned.

Skills

Detail oriented

Professional attitude

Reliable

Interpersonal skills

English communication

Mathematical/analytical ability

Computer literacy

HIPAA knowledge

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners in Tucson is seeking a Front Desk Clerk to perform routine clerical and administrative tasks, answer phones, greet patients, process data and maintain records. The role requires attention to detail, a professional demeanor, reliable work ethic and strong English communication, with proficiency in Microsoft Office.

One year of retail or clinical front desk experience is preferred; healthcare compliance, including HIPAA, is essential.