Patient Services Front Desk Specialist

U.S. Dermatology Partners; Austin (TX); On-site; USD 23,000 - 26,000; Full time

Job summary

U.S. Dermatology Partners is seeking a Front Desk Clerk in Austin, TX. The role involves answering phones, greeting patients, handling data entry, and supporting clinic operations to ensure a smooth patient experience.

The candidate should have at least 1 year of front desk experience, be detail-oriented, and proficient with MS Office tools. Strong communication in English and a customer-service mindset are required.

Qualifications

• One (1)+ year of retail or clinical front desk experience preferred.
• Strong attention to detail and professional demeanor.
• Ability to communicate clearly in English, both written and spoken.

Responsibilities

• Answer central telephone system and direct calls accordingly.
• Assist patients with use of clinic facilities and services.
• Maintain office procedures and assist with administrative tasks.
• Process patient information accurately and ensure records are up to date.
• Prepare, type and edit correspondence, reports and memoranda.

Skills

Detail oriented

Professional attitude

Organizational skills

Effective communication

Computer skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners is seeking a Front Desk Clerk in Austin, TX. The role involves answering phones, greeting patients, handling data entry, and supporting clinic operations to ensure a smooth patient experience.

The candidate should have at least 1 year of front desk experience, be detail-oriented, and proficient with MS Office tools. Strong communication in English and a customer-service mindset are required.