Patient Services Front Desk Specialist

Jefferson Health; Pennsylvania; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance including prescription

Dental insurance

Vision insurance

Tuition assistance

Retirement plans

Job summary

Jefferson Health is looking for a Patient Services Associate (PSA) to enhance the patient experience at their outpatient practice. The PSA will be responsible for processing arrival and departure activities and verifying insurance and patient information to ensure a smooth flow of patients.

The ideal candidate should have a high school diploma or equivalent, with customer service or patient-facing healthcare experience preferred. This position offers a range of benefits including medical and tuition assistance.

Qualifications

• High school diploma or equivalent is required.
• Customer service and/or patient-facing healthcare experience preferred.

Responsibilities

• Processes check-in and check-out activities for patients.
• Greets and interacts with patients and visitors professionally.
• Maintains efficient flow of practice and escalates issues as needed.
• Ensures HIPAA compliance and follows regulatory standards.

Skills

Customer service experience

Patient-facing healthcare experience

Education

High School Diploma or equivalent

Job description

Jefferson Health is looking for a Patient Services Associate (PSA) to enhance the patient experience at their outpatient practice. The PSA will be responsible for processing arrival and departure activities and verifying insurance and patient information to ensure a smooth flow of patients.

The ideal candidate should have a high school diploma or equivalent, with customer service or patient-facing healthcare experience preferred. This position offers a range of benefits including medical and tuition assistance.