Patient Services Front Desk Specialist

AdventHealth; Palm Harbor (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Palm Harbor, FL is seeking a patient access/medical office clerk to support our front desk operations. You will greet patients, schedule appointments, collect copays, and verify insurance information to ensure smooth visits.

Day shift, full-time schedule. You will collaborate with care teams to maintain accurate records and timely communication, contributing to a welcoming patient experience and efficient daily workflow.

Qualifications

• High School Diploma or equivalent is required.
• Experience in a medical office or customer service is preferred.
• Good communication and organizational skills.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, timely manner.
• Answers calls and documents interactions promptly.
• Schedules appointments to minimize no-shows.
• Collects copays and payments per policy.
• Verifies insurance coverage and authorizations as needed.

Skills

Customer service

Communication skills

Multitasking

Education

High School Diploma or equivalent

Job description

AdventHealth in Palm Harbor, FL is seeking a patient access/medical office clerk to support our front desk operations. You will greet patients, schedule appointments, collect copays, and verify insurance information to ensure smooth visits.

Day shift, full-time schedule. You will collaborate with care teams to maintain accurate records and timely communication, contributing to a welcoming patient experience and efficient daily workflow.