Patient Services & Front Desk Specialist

Tampa General Hospital; Tampa (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Tampa General Hospital in Tampa, FL is seeking a Front Desk Specialist to provide courteous, accurate patient check-in and check-out support, document demographics, and support billing workflows.

Proficiency with EPIC, strong communication and multitasking, and the ability to educate patients on financial policies will help ensure smooth operations and a welcoming front desk experience.

Qualifications

• High School Diploma or GED required.
• Healthcare front desk or patient service experience preferred.

Responsibilities

• Check-in and check-out patient flow using EPIC systems.
• Verify patient demographics and insurance information.
• Collect co-payments and balance payments; balance cash drawer.
• Assist with scheduling and prepare required paperwork.
• Coordinate with physicians, nurses and staff to support care and billing.
• Educate patients on financial policies and required pre-certifications.

Skills

Customer service

Communication

Attention to detail

Multitasking

Education

High School Diploma or GED

Tools

EPIC

Job description

Tampa General Hospital in Tampa, FL is seeking a Front Desk Specialist to provide courteous, accurate patient check-in and check-out support, document demographics, and support billing workflows.

Proficiency with EPIC, strong communication and multitasking, and the ability to educate patients on financial policies will help ensure smooth operations and a welcoming front desk experience.