Patient Services & Front Desk Specialist

Priority Dispatch Corp.; Little Rock (AR); On-site; USD 29,000 - 36,000; Full time

Job summary

Priority Dispatch Corp. is seeking a Receptionist to support the Clinical department. The role handles patient intake, insurance data collection, copays, and schedule coordination in a fast-paced healthcare setting.

Under supervision, you will maintain accurate records, assist with check-out processes, and ensure regulatory policies are followed, contributing to a smooth patient experience.

Qualifications

• High school diploma or equivalent required.
• Healthcare experience preferred (0–1 year).
• Strong customer service and communication skills.
• Proficiency with Microsoft Office and basic computer tasks.
• Ability to handle multiple tasks in a fast-paced clinic setting.

Responsibilities

• Check-in patients and complete intake paperwork.
• Answer phone calls and route them appropriately.
• Schedule appointments per office guidelines.
• Collect copays and deductibles for patients.
• Prepare charts and ensure all patient information is complete.
• Assist with patient check-out and follow-up scheduling.
• Maintain records and assist with filing in EMR.
• Verify next day appointments and inform patients of required documentation.

Education

High school diploma or equivalent

Tools

Microsoft Office

Internet browser

Database management

Desktop publishing

Spreadsheets

Job description

Priority Dispatch Corp. is seeking a Receptionist to support the Clinical department. The role handles patient intake, insurance data collection, copays, and schedule coordination in a fast-paced healthcare setting.

Under supervision, you will maintain accurate records, assist with check-out processes, and ensure regulatory policies are followed, contributing to a smooth patient experience.