Patient Intake & Front Desk Specialist

Priority Dispatch Corp.; Little Rock (AR); On-site; USD 26,000 - 34,000; Full time

Job summary

Priority Dispatch Corp. is seeking a Receptionist for its clinical front desk in Little Rock, AR. Under supervision, you will support patient intake and general administrative tasks to ensure a smooth clinic workflow.

You will check-in patients, collect copays, verify insurance details, and schedule follow-up appointments. Proficiency with Microsoft Office and EMR systems, plus strong communication, are essential in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent required.
• 0–1 year healthcare experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Check-in patients and complete paperwork for admitting process.
• Answer calls and direct to appropriate staff.
• Schedule appointments per office guidelines.
• Obtain accurate patient and insurance information; collect copays and deductibles.
• Prepare charts for appointments; ensure information is complete.
• Handle patient check-out, pricing services, and follow-up appointments.
• File and retrieve records; assist with registration documents in EMR.

Skills

Customer service

Phone etiquette

Organizational skills

Microsoft Office

Healthcare terminology

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Electronic Medical Records

Job description

Priority Dispatch Corp. is seeking a Receptionist for its clinical front desk in Little Rock, AR. Under supervision, you will support patient intake and general administrative tasks to ensure a smooth clinic workflow.

You will check-in patients, collect copays, verify insurance details, and schedule follow-up appointments. Proficiency with Microsoft Office and EMR systems, plus strong communication, are essential in a fast-paced healthcare setting.