Patient Experience & Front Desk Specialist

Carolinas Medical Center; Charlotte (NC); Vor Ort; USD 27.000 - 41.000; Vollzeit

Zusammenfassung

Advocate Health in Charlotte, NC seeks a front desk professional for the Family Medicine Elizabeth clinic. This full-time role is 40 hours weekly, Monday through Friday, 7:45am to 4:45pm, with a pay range of $19.80 to $29.70 per hour.

You will handle patient registration, insurance verification, scheduling, and billing support, delivering compassionate service and maintaining accurate records while upholding healthcare regulations.

Qualifikationen

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred.
• Front desk practice experience preferred.

Aufgaben

• Provide excellent patient care with compassionate customer service.
• Interact with patients and families in sensitive situations.
• Handle patient registration, insurance verification, scheduling, and cash handling.
• Encourage use of front-end technology during the registration process.
• Maintain accurate patient information and assist billing.
• Demonstrate knowledge of emergency codes and healthcare regulations.
• Monitor inventory and stock medications/equipment.

Kenntnisse

Customer service

Interpersonal skills

Critical thinking

Registration

Ausbildung

High School Diploma or GED

Tools

Medical Records Software

Scheduling software

Jobbeschreibung

Advocate Health in Charlotte, NC seeks a front desk professional for the Family Medicine Elizabeth clinic. This full-time role is 40 hours weekly, Monday through Friday, 7:45am to 4:45pm, with a pay range of $19.80 to $29.70 per hour.

You will handle patient registration, insurance verification, scheduling, and billing support, delivering compassionate service and maintaining accurate records while upholding healthcare regulations.