Patient Services Front Desk Specialist

Cahaba Medical Care; Fairfield (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Cahaba Medical Care Foundation is seeking a Receptionist for our Fairfield, Alabama site. You will greet patients, answer calls, schedule appointments, and help with billing and front-desk tasks, ensuring a courteous and efficient patient experience.

Responsibilities include collecting copays, routing messages to the correct staff, and maintaining accurate patient data in the EMR, with occasional travel for duties as needed.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Attention to detail in data entry and recordkeeping.
• Flexibility to handle changing priorities and schedules.
• Prompt, regular attendance at the front desk.

Responsibilities

• Answer the telephone in a courteous and professional manner within 3 rings.
• Receive and convey messages in writing, verbally and electronically.
• Assist patients and their families with information and directions.
• Make appointments following preset scheduling rules.
• Fax, scan, file, and prepare documents for mail-out, and open mail.
• Route calls and messages to appropriate staff; support billing and front-desk tasks.
• Collect copayments and, if needed, make bank deposits per policy.
• Verify demographic and insurance information in the EMR; explain sliding fee processes.

Skills

Communication

Multitasking

Attention to detail

Flexibility

Punctuality

Education

High school diploma

Job description

The Cahaba Medical Care Foundation is seeking a Receptionist for our Fairfield, Alabama site. You will greet patients, answer calls, schedule appointments, and help with billing and front-desk tasks, ensuring a courteous and efficient patient experience.

Responsibilities include collecting copays, routing messages to the correct staff, and maintaining accurate patient data in the EMR, with occasional travel for duties as needed.