Medical Front Desk & Scheduling Coordinator

Cahaba Medical Care Foundation; Alabaster (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Cahaba Medical Care Foundation seeks an Administrative/Clinical Operations professional in Alabaster, AL. The role handles front-desk and patient communications, appointment coordination, and patient data entry within the electronic medical record system. Travel may be required for assigned duties.

Qualifications include a high school diploma, excellent communication, and multitasking abilities. The position requires reliability, compassion for patients, and adherence to scheduling and fee

Qualifications

• Excellent communication and interpersonal skills.
• Excellent ability to multitask.
• Must take detailed messages and relay them to the correct staff.

Responsibilities

• Answer the telephone in a courteous and professional manner within 3 rings.
• Receive and convey messages in writing, verbally and electronically.
• Assist patients and their families in a compassionate manner.
• Make appointments following preset scheduling rules.
• Fax documents and prepare documents for mail-out.
• Open and distribute incoming mail and route calls/messages to staff.
• Collect copayments and, if needed, make bank deposits per policy.
• Verify demographic information in EMR and ensure accuracy.
• Triage calls to appropriate clinical staff as needed.
• Explain sliding fee application process to eligible patients.

Skills

Excellent communication

Multitasking

Detail oriented

Education

High school diploma

Job description

Cahaba Medical Care Foundation seeks an Administrative/Clinical Operations professional in Alabaster, AL. The role handles front-desk and patient communications, appointment coordination, and patient data entry within the electronic medical record system. Travel may be required for assigned duties.

Qualifications include a high school diploma, excellent communication, and multitasking abilities. The position requires reliability, compassion for patients, and adherence to scheduling and fee