Patient Services & Front Desk Specialist

Columbus Eye Surgery Center; Columbus (OH); On-site; USD 31,000 - 42,000; Full time

Job summary

Columbus Eye Surgery Center in Columbus, OH is seeking an organized administrative assistant to support patient intake, documentation, and billing tasks in a fast-paced ophthalmology setting.

You will greet patients, collect copays, update accounts in the revenue management system, balance upfront collections, and prepare charts for the next day. Proficiency with Microsoft Excel and Outlook, attention to accuracy, and reliable attendance are essential.

Qualifications

• Greet patients and visitors in person or by phone.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone
• Ensures that documentation is completed and all necessary documents are signed by the patient
• Updates patient accounts by recording personal and financial information in the revenue management system
• Collects copayments and deductibles as needed
• Records payments in the billing system or log as required
• Issues receipts for payments received
• Balances upfront collections at the end the shift
• Notifies clinical when patient is ready to proceed to the clinical area
• Accepts deliveries to the ASC, as needed
• Maintains business office inventory and equipment by checking stock to determine inventory level
• Receives and opens office mail as needed
• Takes deposits to the bank as needed
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Prepares patients charts for the following day
• Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies
• Strong knowledge of Microsoft Excel and Outlook
• Attends all required education
• Regular and predictable attendance required
• Performs other miscellaneous duties as assigned

Skills

Customer service

Data entry

Tools

Microsoft Excel

Microsoft Outlook

Job description

Columbus Eye Surgery Center in Columbus, OH is seeking an organized administrative assistant to support patient intake, documentation, and billing tasks in a fast-paced ophthalmology setting.

You will greet patients, collect copays, update accounts in the revenue management system, balance upfront collections, and prepare charts for the next day. Proficiency with Microsoft Excel and Outlook, attention to accuracy, and reliable attendance are essential.