Patient Services Coordinator: Scheduling & Front Desk

The Ohio State University Physicians, Inc.; Columbus (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

Flexible benefits package

Retirement plan

Paid time off

Wellness program

Job summary

The Ohio State University Physicians, Inc. is seeking a Patient Services Associate to coordinate and provide patient support in a fast-paced outpatient environment. You will answer calls, greet patients, manage records, assist scheduling, and handle payments in a respectful, patient-centered setting.

This role emphasizes strong communication, multitasking, and professionalism within a team that values inclusion and compassionate care for our community in Columbus, Ohio.

Qualifications

• High School diploma or equivalent required.
• At least 1 year of customer service experience.
• Strong problem solving and prioritization skills.
• Excellent written and verbal communication.
• Strong interpersonal skills handling sensitive information.

Responsibilities

• Answering phones and directing calls.
• Greeting patients and visitors.
• Maintain patient records via EMR or paper charts.
• Assist with patient scheduling.
• Handle patient payments and office tasks as applicable.

Skills

Customer service

Problem solving

Multitasking

Written & verbal comms

Interpersonal skills

Education

High School diploma or equivalent

Job description

The Ohio State University Physicians, Inc. is seeking a Patient Services Associate to coordinate and provide patient support in a fast-paced outpatient environment. You will answer calls, greet patients, manage records, assist scheduling, and handle payments in a respectful, patient-centered setting.

This role emphasizes strong communication, multitasking, and professionalism within a team that values inclusion and compassionate care for our community in Columbus, Ohio.