Patient Services Front Desk Specialist

Premier Orthopaedics Pty; Broomall (PA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid sick leave

Paid vacation

7 paid holidays

Career growth

Job summary

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, seeks a dedicated Patient Service Representative for our on-site Broomall, PA office. The role focuses on greeting patients, managing check-in/check-out, verifying insurance, scheduling appointments, and collecting payments with strict confidentiality.

This full-time position requires professional interaction with patients, staff, and providers, emphasizing accuracy and HIPAA compliance.

Qualifications

• Minimum 1–2 years of front desk or patient registration experience preferred.
• Experience with insurance rules, billing basics, and EMR systems is advantageous.
• Excellent communication skills and ability to protect patient privacy.

Responsibilities

• Greet patients, manage check-in/check-out, and address inquiries.
• Verify insurance, collect co-pays, and explain financial responsibilities.
• Schedule appointments and prepare charts for upcoming visits.
• Maintain accurate demographic and insurance information in the EMR.
• Balance cash drawers and ensure HIPAA-compliant front-office operations.

Skills

Customer service

HIPAA compliance

Insurance verification

Payment collection

Effective communication

Education

High school diploma

Tools

Allscripts Pro Suite

Job description

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, seeks a dedicated Patient Service Representative for our on-site Broomall, PA office. The role focuses on greeting patients, managing check-in/check-out, verifying insurance, scheduling appointments, and collecting payments with strict confidentiality.

This full-time position requires professional interaction with patients, staff, and providers, emphasizing accuracy and HIPAA compliance.