Patient Services & Front Desk Specialist

Select Medical; Bridgeton (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO

Medical/vision/dental

401(k) with company match

Life and disability protection

Job summary

Select Medical's outpatient physical therapy centers seek a Patient Service Specialist to greet and register patients, schedule appointments, and manage front desk operations at two sites (McKelvey & Shackelford), totaling 40 hours weekly. Responsibilities include insurance coordination, collecting co-pays, authorizations, and payer communications to support care teams.

Minimum High School Diploma or GED; one year front desk and healthcare experience preferred.

Qualifications

• High School Diploma or GED required.
• 1 year Front Desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front Desk

Customer Service

Scheduling

Education

High School Diploma or GED

Job description

Select Medical's outpatient physical therapy centers seek a Patient Service Specialist to greet and register patients, schedule appointments, and manage front desk operations at two sites (McKelvey & Shackelford), totaling 40 hours weekly. Responsibilities include insurance coordination, collecting co-pays, authorizations, and payer communications to support care teams.

Minimum High School Diploma or GED; one year front desk and healthcare experience preferred.