Patient Service Specialist

Select Medical; Rogers (MN); On-site; USD 23,000 - 28,000; Part time

Job summary

Select Medical in Rogers, MN is seeking a Patient Service Specialist at our outpatient PT center. This part-time role, with Friday shifts from 7:30am to 3:30pm, focuses on front desk tasks and patient flow, ensuring a positive care experience from check-in to checkout.

The position involves greeting patients, scheduling visits, coordinating with insurers, collecting co-pays, and supporting business operations. Experience at a front desk and in insurance verification is preferred.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk experience preferred.
• Insurance verification experience is preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and future appointments.
• Schedule patient appointments in person and via phone.
• Maintain communication with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals and perform insurance authorizations and verifications.

Skills

Front desk

Insurance verification

Education

High School Diploma or GED

Job description

Location: 21395 John Milless Drive, Suite 600, Rogers, MN 55305

Patient Service Speicalist

Location: 21395 John Milless Drive, Suite 600, Rogers, MN 55305

Position Type: Part Time

Schedule: Friday, 7:30am-3:30pm

• Additional Hours may be available at other surrounding clinics

Compensation: $17.50 - $20.00/hour - based on experience

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED required

Preferred Qualifications

• 1 Year of Front Desk Experience
• Insurance Verification Experience

Physical Requirements

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions