Patient Experience Front Desk Specialist

RYACO; Newnan (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k w/ Match

Generous PTO

Paid parental leave

Company holidays

Job summary

Ascend Medical is seeking a Front Desk Specialist to welcome patients, schedule appointments, verify insurance, and maintain accurate intake records. You will work closely with providers and billing to ensure smooth clinic operations while upholding confidentiality and high-quality customer service.

The role requires strong communication, organization, and proficiency with EMR/EHR systems in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills essential.
• Proficiency with Microsoft Office applications.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Serve as first point of contact for patients and visitors, delivering a welcoming, professional experience.
• Manage patient scheduling, registration, insurance verification, intake documentation, and provider calendar management.
• Maintain HIPAA compliance and safeguard patient information.

Skills

Customer service

Communication skills

Microsoft Office

Confidentiality

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Ascend Medical is seeking a Front Desk Specialist to welcome patients, schedule appointments, verify insurance, and maintain accurate intake records. You will work closely with providers and billing to ensure smooth clinic operations while upholding confidentiality and high-quality customer service.

The role requires strong communication, organization, and proficiency with EMR/EHR systems in a fast-paced setting.