Dermatology Front Desk Concierge | Austin Travel

Dermatology Medical Partners; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Dermatology Medical Partners in Austin, TX is seeking a friendly Front Desk receptionist to be the welcoming face of our dermatology offices. This full-time role requires excellent communication, organizational skills, and a patient-focused approach as you manage front-desk operations across two clinics with travel between sites.

You will greet patients, handle check-ins/outs, answer calls, schedule appointments, verify information, and support medical staff with administrative tasks.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a medical office preferred.
• Familiarity with dermatology terminology is a plus.

Responsibilities

• Greet and assist patients with a warm and welcoming demeanor.
• Manage patient check-ins and check-outs.
• Answer phone calls, schedule appointments, and respond to inquiries.
• Coordinate and schedule patient appointments using the scheduling system.
• Verify and update patient information in the EMR system.
• Assist with insurance verification and basic billing inquiries.
• Collaborate with staff to ensure smooth daily operations.
• Maintain a clean and organized reception area.
• Provide information and directions to patients and protect confidentiality.

Skills

Customer service

Communication

Organization

Multitasking

Office software

Education

HS Diploma

Tools

Scheduling systems

Job description

Dermatology Medical Partners in Austin, TX is seeking a friendly Front Desk receptionist to be the welcoming face of our dermatology offices. This full-time role requires excellent communication, organizational skills, and a patient-focused approach as you manage front-desk operations across two clinics with travel between sites.

You will greet patients, handle check-ins/outs, answer calls, schedule appointments, verify information, and support medical staff with administrative tasks.