Patient Concierge & Scheduling Specialist

Jobtailor; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor is hiring for an outpatient front desk/medical receptionist at an Emory University location in Atlanta. The role serves as first contact with patients and parents, screens calls, verifies insurance, schedules procedures and collects payments, while ensuring accurate demographic data and smooth clinic operations.

The ideal candidate has a high school diploma or GED and at least one year of clerical experience, strong interpersonal and customer service skills, and is able to work

Qualifications

• High school diploma or GED is required.
• One year of clerical or secretarial experience.
• Excellent interpersonal and customer service skills.
• Ability to perform tasks in person at an Emory University location; remote work is not an option.

Responsibilities

• Serve as the first contact with patients and parents.
• Answer and screen telephone calls.
• Verify patient insurance coverage and obtain referrals as needed.
• Collect charge slips and co-payments and batch appropriately.
• Schedule procedures and follow-up appointments.
• Ensure and review demographic data for outpatient visits.
• Enter data into IDX/GPMS or Gerber Alley systems.
• Operate standard office equipment; type labels and forms.
• Travel to satellite locations and assist with back-office duties.
• Perform related responsibilities as required.

Skills

Customer Service

Interpersonal Skills

Data Entry

Appointment Scheduling

Education

High School Diploma

GED

Tools

IDX/GPMS

Gerber Alley

Standard Office Equipment

Job description

Jobtailor is hiring for an outpatient front desk/medical receptionist at an Emory University location in Atlanta. The role serves as first contact with patients and parents, screens calls, verifies insurance, schedules procedures and collects payments, while ensuring accurate demographic data and smooth clinic operations.

The ideal candidate has a high school diploma or GED and at least one year of clerical experience, strong interpersonal and customer service skills, and is able to work