Patient Concierge & Front Desk Coordinator

Piedmont Women's Healthcare; Atlanta, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Atlanta Women’s Healthcare Specialists seeks a Medical Receptionist to greet patients, activate files, and guide patients through a pre-arranged appointment schedule.

The role involves check-in with IDs/insurance, scheduling, and basic billing questions. Familiarity with EMR systems, Phreesia, and Centricity is preferred; a high school diploma and 2–3 years in a medical office are expected.

Qualifications

• High school diploma or GED required.
• Associates degree or higher preferred.
• 2–3 years of administrative/clerical medical office experience.

Responsibilities

• Greet patients and visitors in person and by phone, answering questions or directing to staff.
• Provide information about locations, departments, and services offered.
• Check in patients, collect IDs and insurance cards, and verify demographics.
• Prepare daily examination schedules for providers.
• Accurately enter and scan patient records into the EMR.

Skills

Customer service

EMR navigation

Phone etiquette

Education

High school diploma or GED

Associates degree or higher preferred

Tools

Phreesia

Centricity

Job description

Atlanta Women’s Healthcare Specialists seeks a Medical Receptionist to greet patients, activate files, and guide patients through a pre-arranged appointment schedule.

The role involves check-in with IDs/insurance, scheduling, and basic billing questions. Familiarity with EMR systems, Phreesia, and Centricity is preferred; a high school diploma and 2–3 years in a medical office are expected.