Patient Services Front Desk Coordinator

Surgery Partners, Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account with employer0

Life Insurance

PTO

401(k) plan with company match

Job summary

Surgery Partners, Inc. in Atlanta, GA is seeking a Front Desk Rep to support registration and scheduling, handling patient check-ins/outs, and coordinating with clinical staff.

The role emphasizes compassionate patient service, accurate data entry, and efficient front-office operations using EMR systems; on-site duties include payments, scheduling, and phone coverage. This position requires a High School Diploma and 1-2 years healthcare experience, with a focus on professional communication and

Qualifications

• High School Diploma, with 1-2 years experience in healthcare background.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems, programs.
• Knowledge of medical terminology.
• Must be able to multi–task.
• Must express compassion and kindness to patients calling and being seen in the office.

Responsibilities

• Greet and assist patients at the front desk, manage check-in and check-out processes.
• Answer phones, route calls and messages as needed.
• Process payments and assist with co-pays and insurance information.
• Maintain accurate demographics and insurance data in the EMR and charts.
• Coordinate with clinical staff for scheduling procedures and patient flow.

Skills

Communication skills

Customer service

Multi-tasking

Compassion and empathy

Medical terminology

Computer literacy

Professional demeanor

Education

High School Diploma

Tools

EMR software

Office software

Job description

Surgery Partners, Inc. in Atlanta, GA is seeking a Front Desk Rep to support registration and scheduling, handling patient check-ins/outs, and coordinating with clinical staff.

The role emphasizes compassionate patient service, accurate data entry, and efficient front-office operations using EMR systems; on-site duties include payments, scheduling, and phone coverage. This position requires a High School Diploma and 1-2 years healthcare experience, with a focus on professional communication and