Patient Services Coordinator - Front Desk & EMR

OrthoAtlanta

Illinois

On-site

USD 36,000 - 54,000

Full time

14 days+

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Job summary

OrthoAtlanta is seeking a Patient Services Representative to greet patients, check in/out, and assist with questions about appointments, insurance, or procedures. You’ll collect co-pays, schedule appointments, and ensure timely communication.

You will input patient demographics and visit details into the EMR, open/close the front office, and support clinic flow throughout the day. Ideal candidates have a High School Diploma and 2+ years in a medical setting, with strong customer service,

Qualifications

High school diploma or equivalent required.
2+ years in a medical office or clinical setting preferred.
Familiar with medical terminology and EMR systems (Epic a plus).
Strong customer service and organizational skills; detail-oriented.

Responsibilities

Greet patients, check in/out, and address questions about appointments, insurance, or procedures.
Collect co-pays, prepayments, and outstanding balances while explaining policies as needed.
Schedule new and follow-up appointments and answer incoming calls; ensure timely communication.
Input and update patient demographics, insurance, and visit details in the EMR system.
Open/close front office, maintain waiting area, and support clinic flow with EMR tasks.