Patient Services Front Desk Coordinator

Hanger Inc; Wisconsin; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Paid holidays

Parental leave

Referral bonus

Job summary

Hanger Inc. is seeking a front office coordinator to ensure a seamless experience for clients, patients, and partners. You will collect and maintain customer information, uphold privacy and regulatory compliance, and support office operations with professional service.

This role emphasizes accurate data entry, efficient scheduling, and multi-channel phone support, contributing to a positive patient flow and organizational effectiveness.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Experience in medical front office preferred.

Responsibilities

• Deliver the highest level of customer service to clients and partners.
• Maintain accurate and complete customer records in accordance with policies.
• Ensure privacy, security, and confidentiality of customer information.
• Coordinate schedules and appointments to ensure appropriate coverage and efficient workflow.
• Enter and maintain customer information and related documentation accurately.
• Effectively manage multiple phone lines and communication channels.

Skills

Customer service

Phone handling

Data entry

Medical terminology

Education

High school diploma

Job description

Hanger Inc. is seeking a front office coordinator to ensure a seamless experience for clients, patients, and partners. You will collect and maintain customer information, uphold privacy and regulatory compliance, and support office operations with professional service.

This role emphasizes accurate data entry, efficient scheduling, and multi-channel phone support, contributing to a positive patient flow and organizational effectiveness.