Patient Services Front Desk Coordinator

FCC Behavioral Health; West Plains (MO); On-site; USD 29,000 - 36,000; Full time

Job summary

FCC Behavioral Health in West Plains, MO, seeks a Specialized Receptionist to greet clients, schedule appointments, and maintain records and accounts. The role supports the Clinical Manager and Program Director and ensures smooth daily operations of the facility.

Responsibilities include patient check-in, EMR updates, fee collection, and routine health-and-safety tasks. This full-time position requires a high school diploma or equivalent and preferred related healthcare experience.

Qualifications

• High School diploma or equivalent.
• Psychiatric/Behavioral Health experience preferred.
• Healthcare technology experience preferred.
• Ability to perform basic clerical tasks.

Responsibilities

• Greet and assist clients, welcome visitors in person or on the phone.
• Register/check-in patients for scheduled appointments and inform providers.
• Schedule appointments and maintain records and EMR information.
• Manage office supplies, budget, and Health and Safety drills/inspections.
• Communicate vital information to Clinical Manager/Program Director.
• Collect fees from patients and prepare deposits.
• Cross-train in other duties vital to facility operations.

Job description

FCC Behavioral Health in West Plains, MO, seeks a Specialized Receptionist to greet clients, schedule appointments, and maintain records and accounts. The role supports the Clinical Manager and Program Director and ensures smooth daily operations of the facility.

Responsibilities include patient check-in, EMR updates, fee collection, and routine health-and-safety tasks. This full-time position requires a high school diploma or equivalent and preferred related healthcare experience.