Patient Services Front Desk Specialist

Fccinc; Kennett (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

FCCINC is seeking a full-time Receptionist in Kennett, MO. The role involves greeting patients, scheduling appointments, verifying and updating patient records, and handling incoming calls and mail.

The position supports smooth clinic operations and requires strong clerical skills and a friendly, professional demeanor. Responsibilities include check-in/out, updating charts, processing payments, and ensuring compliance with agency policies.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in clerical functioning and receptionist duties preferred.

Responsibilities

• Greet patients and visitors in person or by phone and refer inquiries as needed.
• Register/check-in patients for appointments and update charts.
• Keep appointments on schedule by notifying the provider of arrival.
• Answer phones promptly and ensure lines are covered at all times.
• Check and return voicemails as necessary.
• Manage patient accounts and collect fees for services.
• Handle mail and maintain office records.
• Communicate important information to the Office Manager.
• Maintain a clean and organized work area.

Skills

Clerical skills

Receptionist duties

Education

High school diploma or equivalent

Job description

FCCINC is seeking a full-time Receptionist in Kennett, MO. The role involves greeting patients, scheduling appointments, verifying and updating patient records, and handling incoming calls and mail.

The position supports smooth clinic operations and requires strong clerical skills and a friendly, professional demeanor. Responsibilities include check-in/out, updating charts, processing payments, and ensuring compliance with agency policies.