Patient Services Front Desk Coordinator

Sacred Heart Health Services; United States; On-site; USD 25,000 - 32,000; Part time

Job summary

Avera is seeking a PRN receptionist at the Yankton location to support clinic operations and patient access to care. The role involves welcoming patients, helping with check-in and registration, verifying demographics and insurance, and processing payments where applicable.

You will also handle insurance verifications, authorizations, forms, and scanning information into the patient record, while coordinating calls and scheduling to ensure timely care.

Qualifications

• High School or GED equivalent required.
• 1–3 months related experience or training; or equivalent combination.
• Strong communication and basic computer skills.

Responsibilities

• Welcomes patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments.
• Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.
• Responsible for scanning all pertinent information into the patient's record.
• Answers and addresses calls, messages and/or faxes, routing them to appropriate individuals/departments if needed.
• Maintains computer appointment scheduling and follows office scheduling policies/parameters.
• Expedites delivery of care by coordinating nurse, physician, and patient time.
• Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner.
• Directs patients to ancillary services as needed.

Skills

Customer service

Communication

Data entry

Insurance verification

Education

High School diploma or GED

Tools

EMR systems

Job description

Avera is seeking a PRN receptionist at the Yankton location to support clinic operations and patient access to care. The role involves welcoming patients, helping with check-in and registration, verifying demographics and insurance, and processing payments where applicable.

You will also handle insurance verifications, authorizations, forms, and scanning information into the patient record, while coordinating calls and scheduling to ensure timely care.