Patient Services Concierge (PRN)

Avera Health; Yankton (SD); On-site; USD 25,000 - 32,000; Full time

Job summary

Avera Health's Podiatry Yankton clinic is seeking a PRN Receptionist to support patient access and appointment flow. You will welcome patients, check in, verify demographics and insurance, and collect service payments as needed.

You will verify authorizations, scan records, answer calls, and coordinate with nurses and physicians to expedite care. A caring, hospitality-driven approach and clear communication are essential.

Qualifications

• Welcomes patients and assists with registration and payments.
• Verifies demographics and insurance information.
• Maintains confidentiality and follows CARE values in daily duties.

Responsibilities

• Welcomes patients, checking them in and completing registration including demographics, insurance and payments.
• Responsible for insurance verifications and obtaining authorizations as needed.
• Answers calls, routes messages, and coordinates scheduling and referrals as appropriate.

Skills

Communication

Customer Service

Teamwork

Attention to detail

Education

High School Diploma or GED

Job description

Avera Health's Podiatry Yankton clinic is seeking a PRN Receptionist to support patient access and appointment flow. You will welcome patients, check in, verify demographics and insurance, and collect service payments as needed.

You will verify authorizations, scan records, answer calls, and coordinate with nurses and physicians to expedite care. A caring, hospitality-driven approach and clear communication are essential.