Clinic Front Desk & Patient Access Specialist

Avera St. Luke's; Aberdeen (SD); On-site; USD 25,000 - 32,000; Full time

Job summary

Avera Pain Management Aberdeen is seeking a PRN receptionist to support clinic operations. The role involves greeting patients, checking in, registering, verifying demographics and insurance, and collecting payments as needed.

You will also handle insurance verifications, authorizations, consent forms, scan documents, answer calls, schedule appointments, and coordinate with nurses and physicians to expedite patient care. A positive, courteous demeanor is essential.

Responsibilities

• Welcomes patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments.
• Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.
• Responsible for scanning all pertinent information into the patient’s record.
• Answers and addresses calls, messages and/or faxes, routing them to appropriate individuals/departments if needed.
• Maintains computer appointment scheduling and follows office scheduling policies/parameters.
• Expedites delivery of care by coordinating nurse, physician, and patient time. Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner. Directs patients to ancillary services as needed.

Job description

Avera Pain Management Aberdeen is seeking a PRN receptionist to support clinic operations. The role involves greeting patients, checking in, registering, verifying demographics and insurance, and collecting payments as needed.

You will also handle insurance verifications, authorizations, consent forms, scan documents, answer calls, schedule appointments, and coordinate with nurses and physicians to expedite patient care. A positive, courteous demeanor is essential.