Patient Services & Front Desk Coordinator

UNIFI Healthcare; Portsmouth (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

UNIFI Healthcare is seeking a Patient Service Specialist to coordinate patient flow between check-in, treatment, and check-out. You’ll be the main non-clinical contact for CTR and clinic staff, while also assisting with some day-to-day clinical operations to support therapists.

You will greet patients, verify information, manage charts, and perform duties like faxing, filing, and equipment cleaning. CPR and a valid license are preferred requirements.

Qualifications

• High school graduate or equivalent.
• 1+ years of medical front office experience or equivalent.
• Proficient in Word and Excel.
• Experience with medical software preferred.
• Strong time management and organizational skills.
• Team player with a focus on excellent customer service.
• Valid Driver’s license and CPR Certification.

Responsibilities

• Greet patients and provide outstanding customer service.
• Verify current personal and financial information as needed.
• Maintain patient charts and electronic medical records.
• Faxing, filing, and performing any other duties as assigned.
• Cleaning equipment.
• Assist therapists and therapists' assistants as needed.
• Training and mentoring other CTR Patient Service Specialists.

Skills

Customer service

Time management

Team player

Communication

Education

High school diploma

Tools

Word

Excel

Medical software

Job description

UNIFI Healthcare is seeking a Patient Service Specialist to coordinate patient flow between check-in, treatment, and check-out. You’ll be the main non-clinical contact for CTR and clinic staff, while also assisting with some day-to-day clinical operations to support therapists.

You will greet patients, verify information, manage charts, and perform duties like faxing, filing, and equipment cleaning. CPR and a valid license are preferred requirements.