Patient Services & Front Desk Coordinator

Physical Rehabilitation Network, Inc.; Huntington Beach (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Clinical incentive opportunities

Student loan repayment options

Job summary

Physical Rehabilitation Network, Inc. is seeking a Patient Services Representative in Huntington Beach, CA. The role focuses on delivering excellent customer service and administrative support to ensure a smooth patient experience in our California clinics.

The position operates Monday–Friday, 8am–5pm, with benefits included. You will greet patients, schedule visits, verify insurance details, and support both patients and clinical staff to maintain an organized front office environment.

Qualifications

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries both in person and over the phone.
• Collect and verify patient information, insurance details, and necessary documentation accurately.
• Help create a positive work environment and clinic culture by ensuring the patient’s needs are taken care of during transitional periods of therapy.
• Assist front office with tasks when downtime occurs, including answering the phone, scanning documents, scheduling patients, and handling payments.

Skills

Customer service

Scheduling software

Interpersonal skills

Attention to detail

Professionalism

Education

High school diploma

Healthcare administration education

Tools

Microsoft Office

Scheduling systems

Job description

Physical Rehabilitation Network, Inc. is seeking a Patient Services Representative in Huntington Beach, CA. The role focuses on delivering excellent customer service and administrative support to ensure a smooth patient experience in our California clinics.

The position operates Monday–Friday, 8am–5pm, with benefits included. You will greet patients, schedule visits, verify insurance details, and support both patients and clinical staff to maintain an organized front office environment.