Front Desk Patient Services Coordinator - PT Clinic

California Rehabilitation and Sports Therapy; Newport Beach (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, Dental plans

Paid time off

Clinical incentive opportunities

Professional development resources

Job summary

California Rehabilitation and Sports Therapy is seeking a Patient Services Representative in Newport Beach, CA. You will welcome patients, schedule appointments, verify insurance, and support a positive clinic environment.

The role emphasizes accuracy, communication, and teamwork to ensure a smooth patient experience. Benefits include medical, vision, dental plans, paid time off, clinical incentive opportunities, and professional development resources.

Qualifications

• High school diploma or equivalent required; healthcare admin education is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems; strong communication is essential.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and respond to patient inquiries in person and by phone.
• Collect and verify patient information and insurance details accurately.
• Maintain patient records and keep the front office organized and tidy.

Skills

Customer service

Interpersonal skills

Attention to detail

Communication

Team collaboration

Education

High school diploma or equivalent

Healthcare administration education (a plus)

Tools

Scheduling systems

Office software

Job description

California Rehabilitation and Sports Therapy is seeking a Patient Services Representative in Newport Beach, CA. You will welcome patients, schedule appointments, verify insurance, and support a positive clinic environment.

The role emphasizes accuracy, communication, and teamwork to ensure a smooth patient experience. Benefits include medical, vision, dental plans, paid time off, clinical incentive opportunities, and professional development resources.