Patient Services Front Desk Coordinator

Shine Bright Care; Fairbanks (AK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid Time Off

Job summary

SHINE BRIGHT CARE, LLC seeks a friendly receptionist to greet visitors and manage front-desk communications. You will handle in-person and phone inquiries, maintaining visitor logs and directing guests to the appropriate staff with HIPAA-compliant discretion.

The role requires strong Microsoft Office skills and a focus on customer service. You will also manage timesheets, uphold reception area cleanliness, and support team needs through reliable administrative tasks.

Qualifications

• High School Diploma or equivalent required; as well as a minimum of two years’ experience as an office receptionist, medical billing, or scheduling position.
• Proven commitment to high quality customer service and professional demeanor.

Responsibilities

• Welcomes visitors by greeting them, in person or on the telephone, and directing inquiries.
• Maintains visitor directories and provides instructions to staff and departments.
• Receives weekly timesheets and reviews for accuracy and completeness.
• Maintains security by following procedures and issuing visitor badges.
• Operates house phone and console as part of telecommunication system responsibilities.
• Keeps reception area safe, clean, and stocked with supplies and refreshments.
• Completes related tasks as part of team effort and communicates needs to colleagues.

Skills

Telephone Skills

Problem Solving

Attention to Detail

Verbal Communication

Interpersonal Skills

Professionalism

Customer Focus

Organization

Informing Others

Handles Pressure

Supply Management

Education

High School Diploma or Equivalency

Tools

Microsoft Office

Job description

SHINE BRIGHT CARE, LLC seeks a friendly receptionist to greet visitors and manage front-desk communications. You will handle in-person and phone inquiries, maintaining visitor logs and directing guests to the appropriate staff with HIPAA-compliant discretion.

The role requires strong Microsoft Office skills and a focus on customer service. You will also manage timesheets, uphold reception area cleanliness, and support team needs through reliable administrative tasks.